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When:  Feb 12, 2019 from 7:30 AM to 9:00 AM (ET)
Where:   Columbus Metropolitan Library, 96 S Grant Ave, Carnegie Room, Columbus, OH, 43215, US

When & Where



Columbus Metropolitan Library
96 S Grant Ave
Columbus, OH 43215
US

Feb 12, 7:30 AM - 9:00 AM (ET)


Description

When
Tuesday, February 12, 2019
7:30 AM - 9:00 AM

Where
Columbus Metropolitan Library
Carnegie Room
96 S. Grant Avenue
Columbus, OH 43215

Cost
Members: Free
Non-Members: $10.00

Parking
Public lot, free parking

Description
The CXPA Columbus Network welcomes Todd Koch, Vice President Strategy, Marketing & Customer Engagement, Greyhound Lines, Inc. to our quarterly meeting. Todd will discuss how he led and built the Greyhound CX transformation.

Feel free to invite anyone you feel would benefit from attending. This event will be free to CXPA members and $10.00 for non-members. Register now!

Our next quarterly meeting will be May 2, 2019.

Contact Nick Glimsdahl for more information on 614-398-6397 or email nglimsdahl@goVDS.com.

Speaker Bio
todkoch.jpg

Todd Koch serves as VP, Strategy, Marketing & Customer Engagement for Greyhound Lines, Inc. He is responsible for providing strategic leadership to the company as well as responsibility for all marketing, digital channels, CRM, Loyalty and onboard products. Koch is focused on customer engagement strategies across all customer journey touch points including innovation in sales channels, service design, product improvements, developing value added services, and monetizing existing products and services.

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Pricing

registration type
regular
    Member
$0.00

    Non-member
$10.00

    Public
$10.00