Tuesday, February 12, 2019
7:30 AM - 9:00 AM
Columbus Metropolitan Library
96 S. Grant Avenue
Columbus, OH 43215
Public lot, free parking
The CXPA Columbus Network welcomes Todd Koch, Vice President Strategy, Marketing & Customer Engagement, Greyhound Lines, Inc. to our quarterly meeting. Todd will discuss how he led and built the Greyhound CX transformation.
Feel free to invite anyone you feel would benefit from attending. This event will be free to CXPA members and $10.00 for non-members. Register now!
Our next quarterly meeting will be May 2, 2019.
Contact Nick Glimsdahl for more information on 614-398-6397 or email nglimsdahl@goVDS.com.
Todd Koch serves as VP, Strategy, Marketing & Customer Engagement for Greyhound Lines, Inc. He is responsible for providing strategic leadership to the company as well as responsibility for all marketing, digital channels, CRM, Loyalty and onboard products. Koch is focused on customer engagement strategies across all customer journey touch points including innovation in sales channels, service design, product improvements, developing value added services, and monetizing existing products and services.