When
Thursday, March 29, 2018
16:00 - 19:00

Where
ALCMY Studios
Unit 204
Jubilee Centre
Pershore St
Birmingham, B5 6ND

Parking
Car parking is available at the back of the building and in the multi-story car park (both require payment!)

Description
At this meet-up we'll be discussing the future of customer experience, covering the following topics...

> Are we prepared for the future of CX?

> Moving beyond measurement - how can we really understand how customers feel?

> Is Loyalty dying? Are we living in the age of the promiscuous consumer?

> How can we move towards Hyper-personalisation? Is this even possible?

> Is Technology really the answer to a better customer experience?

This is a relaxed meet-up where you will get to network with like-minded professionals over a drink and a slice of pizza

This is a community event so everyone is welcome, all we ask is you respect everyone's opinion. Thanks!