When
May 24th, 2017
15:00-17:00

Where
Ipsos, Wrigley Field,
The Campus,
57 Sloane Street,
Bryanston, South Africa.

Join likeminded Customer Experience advocates at the next CXPA networking event taking place on 24 May from 15:00 - 17:00 at Ipsos, Wrigley Field, The Campus, 57 Sloane Street, Bryanston, South Africa.

Agenda

15:00 – 15:30 Benefits of the CXPA and and overview on how to become a Certified Customer Experience Professional (CCXP) – Chantel Botha

15:30 – 16:00 South Africa vs. North America in CX:  Observations from a Canadian CX veteran, new to the South African Market. Ray Kong, Ipsos

16:00 – 16:30 Skype interview about the role of the employee in CX - Eissa Khoury, Ikigaiconsult (Amsterdam)

16:30 – 17:00 Interactive journey mapping – Chantel Botha, Brandlove

Thank you to our 2017 Global Platinum Sponsors