When
Tuesday 25 July,
07:30 am - 09:00 am (AEST)
Where
ANZ Centre
833 Collins Street
Melbourne
*SMS Anita on 0466368056 upon arrival at reception
Cost:
0.00
Please RSVP by 20th of July for catering purposes
We welcome all CX professionals to attend or dial into the July Melbourne Networking Breakfast.
Agenda:
07:30 – 08:10
Breakfast, Introduction and welcome to new members and guests
08:10 - 08:30
Presentation by Elyssia Clark - Building organizational capability in human centered design to address customer experience challenges
08:30 - 08:50
Presentation by Michelle O’Donoghue - Research findings into channel preference and importance of emotion in CX
08:50 – 09:00
CX Day (October 3rd) – Event planning
GoToMeeting Web Address: https://global.gotomeeting.com/join/763530101
Dial In Instructions:
Australia: +61 3 8655 5566
Singapore: +65 6708 2402
India: 8768 55583 or 0008006 103285
Hong Kong: +852 3918 2499
Philippines: +63 2 465 8598
Taiwan: +886 2 8726 8198
New Zealand: +64 9 252 3223
China Shanghai: +86 21 6169 6175
China Beijing: +86 10 6599 8399
China Chengdu: +86 28 6511 0513
USA: 1844 202 9003 UK: 0808 234 7215
Users in all the other countries please dial the Australia or Singapore access numbers
Host Access Code: 885 351 46
Participant Access Code: 130 606 46
Thank you to our 2017 Global Platinum Sponsors