When
Wednesday, January 24, 2018
11:30 AM - 1:00 PM

Where
John Deere Ag & Turf Marketing Center
10789 S Ridgeview Rd
Olathe, KS 66061
(Located between College Blvd & K-10)
Grimsby Conference Room on 1st Floor
Check in at Front Desk & someone will be available to direct you to the conference room.

Cost
$10.00

Description
Does your company aspire to differentiate from its competition by delivering a unique customer experience? Are you finding it increasingly difficult to deliver consistent experiences across your various customer touch points? And are your customers' expectations changing about how they interact with you. If so, you’re not alone.   

Scott Burditt has consulted with organizations in various industries and sizes on how to differentiate and grow their business through the delivery of unique and consistent customer experiences. Every organization he has advised has experienced double digit increases in NPS, and he will share his experiences on how to start and lead a customer experience program that delivers business value to the company.

In this interactive session, Scott will: 
- Define customer experience and its business value, 
- Outline the five essentials of establishing a customer experience program, and 
- Predict some of the challenges you’ll have in creating a customer-centric organization.

$10 registration fee; lunch included. Seats are limited! Register now!

Thank you to our Event Sponsor!