WhenOctober 6 - 8, 202010:00 AM - 5:00 PM (EST)Where
Bonaventure Resort & Spa, Miami Metro
250 Racquet Club Rd, Weston, FL 33326Description
The CCW Executive Exchange is an exclusive, invitation-only event built for today’s senior CX and Customer Contact Leaders. This 2.5 day event will give you the opportunity to engage in networking, benchmarking, project analysis, one on one business meetings, listen to 20+ experienced industry speakers and more! Leave this exchange with a myriad of actionable takeaways, ranging from insight into new technologies to guidance on measuring performance to strategy for establishing a customer contact vision.
Expert Speakers include:
• Sherif Mityas, Chief Experience Officer, TGI Fridays
• Libba Sapitsky, Senior Vice President Customer Service and Operations, CVS Health
• Robert Hacki, Senior Vice President, Handset Leasing and Insurance Business, Sprint
• Alice Sesay Pope, Senior Vice President, Global Contact Centers, VisaView the full event agenda
for more information.
For more information and to register, please click here.