WhenMonday, March 18 - 21, 2019
8:00 AM - 17:00 Daily (SGT)
WhereSingapore
Description Asia's #1 Regional Contact Centres Event Customer Interactions & Performance Profitability in the Digital Age
Contact in Asia are evolving with the rise of CX, digital transformation and high competition in the market. Contact shifting to perfect digital-driven customer interactions from predominantly voice-based operations.
In order to enable a successful transformation, contact leaders need to map out how to create business synergy and value creation to step further as a customer engagement hub.
Featuring strategic case studies and best practices, the Customer Contact Week Asia 2019 on 19-20 March will be your one-stop platform on , channel management, operational excellence, customer engagement and workforce management in contact .
CXPA members receive a 10% discount. Please use code: CXPA19
For more information and to register, please click here.Event ContactHelen Pham
P: +65 6722 9388
E: Helen.pham@iqpc.com