Monday, March 18 - 21, 2019
8:00 AM - 17:00 Daily (SGT)Where
SingaporeDescription Asia's #1 Regional Contact Centres EventRevolutionising
Customer Interactions & Performance Profitability in the Digital Age
in Asia are evolving with the rise of CX, digital transformation and high competition in the market. Contact centre are
shifting to perfect digital-driven customer interactions from predominantly voice-based operations.
In order to enable a successful transformation, contact centre
leaders need to map out how to create business synergy and value creation to step further as a customer engagement hub.
Featuring strategic case studies and best practices, the Customer Contact Week Asia 2019 on 19-20 March will be your one-stop platform on digitisation
, channel management, operational excellence, customer engagement and workforce management in contact centres
.CXPA members receive a 10% discount. Please use code: CXPA19
For more information and to register, please click here.Event Contact
P: +65 6722 9388