Customer Contact Week Asia 2019

Customer Contact Week Asia 2019

Starts:  Mar 18, 2019 8:00 AM (SGT)
Ends:  Mar 21, 2019 5:00 PM (SGT)
When
Monday, March 18 - 21, 2019
8:00 AM - 17:00 Daily (SGT)

Where
Singapore

Description 

Asia's #1 Regional Contact Centres Event
Revolutionising Customer Interactions & Performance Profitability in the Digital Age
Contact centres in Asia are evolving with the rise of CX, digital transformation and high competition in the market. Contact centre are shifting to perfect digital-driven customer interactions from predominantly voice-based operations.

In order to enable a successful transformation, contact centre leaders need to map out how to create business synergy and value creation to step further as a customer engagement hub.

Featuring strategic case studies and best practices, the Customer Contact Week Asia 2019 on 19-20 March will be your one-stop platform on digitisation, channel management, operational excellence, customer engagement and workforce management in contact centres.

CXPA members receive a 10% discount. Please use code: CXPA19

For more information and to register, please click here.


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Event Contact
Helen Pham
P: +65 6722 9388
E: Helen.pham@iqpc.com