CXPA Melbourne | 8 Imperative Customer Culture Disciplines Dr. Linden Brown

CXPA Melbourne | 8 Imperative Customer Culture Disciplines Dr. Linden Brown

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When:  Feb 19, 2021 from 12:15 PM to 01:00 PM (AEDT)
Associated with  Melbourne CXPA Network

Dr. Linden Brown's research confirmed that Organizations with a Strong Customer-Centric Culture Outperform All Others - but how? In this session, Dr. Linden Brown will provide an overview and examples of those 8 disciplines and how organizations implemented them.

Agenda: (AEDT)

12:15 Introduction & Research approach

12:20 Overview of 8 Disciplines

12:35 12:55 - Q&A

Please forward any questions in advance to anita@managingcx.com.

Location

Dial-in Instructions:

Contact

Anita Siassios
61466368056
anita@managingcx.com
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