Roundtable Call: Non-Profit CX - Shifting the Culture to Kick Off Your CX Program

When
Thursday, August 8, 2019
11:00 AM - 12:00 PM ET

Where
Online

Description
Customer Experience in the non-profit sector has its own sets of challenges, especially when it comes to shifting the culture of your organization to be more customer-centric. Whether you're looking for ideas on how to kick off your CX program or have found success doing just that, join this Roundtable call to be inspired by fellow CXPA members as we share questions and best practices on this topic.

If you'd like, please prepare a brief slide if you'd like to share the approach to your CX program kick off. If you plan on dialing in just to listen, no need to prepare anything!

This session will be facilitated by Leslie Shorthouse, Customer Experience Program Manager for the City of Olathe, Kansas.

More information