Monday, September 16 - 19, 2019
8:00 AM - 5:00 PM Daily (CDT) Where
500 East 4th Street
Austin, TX 78701Description
Customer Contact Week, the largest and most comprehensive event series for customer service and CX professionals, returns to Austin for the final iteration of its 20th Anniversary Celebration! The event is projected to attract over 450 executives who spearhead contact center and customer experience strategies.
The unparalleled event program contains keynote sessions, Interactive Discussion Groups (IDGs), breakout track sessions by topic, peer-peer networking, exclusive site tours, cutting edge technology & more!
Speakers represent the industry’s best and brightest with Michelle Williams, Grammy Award-Winning Singer/Songwriter, Actress & Entrepreneur as the celebrity headliner. Other speakers in the incredible lineup include executives from Uber, Comcast, Nationwide, Coca-Cola, Nike and more!
Learn best practices, immerse yourself in customer-centric initiatives and transform the way you do business forever. View the agenda
to see what we have planned for CCW Austin!
CXPA members receive a 20% discount
. Please use code: 3CCWA_CXPAFor more information and to register, please click here.