Thursdays 16:30-18:00 Paris
Thursdays 10:30-Noon New York
Thursdays 7:30-9 a.m. Los Angeles
- February 16: Metrics & Analytics
- February 23: Improvement & Design
- March 2: Culture & Accountability
- March 9: VoC & Intelligence
- March 16: Operationalized Strategy
-- OR --
Wednesdays 8-9:30 pm New York
Wednesdays 5-6:30 pm Los Angeles
Thursdays Noon-13:30 Sydney
Thursdays 09:00-10:30 Manila
- February 8: Metrics & Analytics
- February 15: Improvement & Design
- February 22: Culture & Accountability
- March 1: VoC & Intelligence
- March 8: Operationalized Strategy
Participants say:
"The ClearAction course goes beyond test preparation. It’s a thorough and deep review of the CX body of knowledge. I not only felt prepared to take the test, I felt prepared to take on a major CX role in my organization and to approach the work feeling confident that I could make a measurable and meaningful impact."
"I might not have passed the test without taking this course. The myth-busters really pushed me over the top to answer quite a few of the questions I would have not been confident in otherwise. The way the course is organized helped me synthesize my thoughts around the CX competencies. Even if I could have passed the exam without taking this course, it was time well spent."
"I’ve been through 4 modules so far and your materials are really excellent!!! I love it. What I really like the most is that there are additional support questions in the quiz that help you understand the perspective. I just wish I would have used it before."