We didn't want to miss out on meeting, so we're going virtual!
Join other customer experience professionals lively discussion on a variety of CX topics.
Our events are informal and informative. We meet monthly at 8:30 am and discuss a different CX topic each month until about 9:45. Some stay to chat, but we typically wrap up by 10:00 am.
MAY TOPIC: How are you listening to your customers?
Most CX practitioners engage in surveying at some point, and we're all looking for the questions that will provide the most value. What question's answers have given you the best feedback? When should you survey?
Bring your favorite survey question (other than NPS) to share! Just for fun, share the worst survey question you've seen!
Also, how are you listening to your customers BESIDES surveys?
Join in the discussion!