CXPA Sponsored Webinar by InMoment: Designing, Actioning, and Proving an ROI-Focused Experience Prog

CXPA Sponsored Webinar by InMoment: Designing, Actioning, and Proving an ROI-Focused Experience Prog

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When:  Aug 25, 2022 from 02:00 PM to 03:00 PM (ET)

Whether your program is new to your organization or if your approach to the customer and employee experience is embedded in your culture, you likely have your eye on the holy grail: CX ROI.

Achieving a return on your experience investment is an ongoing process, one that must constantly evolve with the market. And since our world has done quite a bit of evolving in the past few years, InMoment’s next webinar will be a master class in proving CX value in this new reality.

 Join InMoment Experts Jim Katzman and Eric Smuda on August 25th, 2022 at 2 PM ET for a webinar on Designing, Actioning, and Proving an ROI-Focused Program. We’ll dive into:

  • The state of experience ROI & how we can bridge the gap
  • Connecting efforts to acquisition and retention
  • Driving growth and reducing the cost to serve
  • Socializing successes and encouraging buy-in


Contact

Nicole DuMont

nicole@cxpa.org
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