Balance of CX and Tech

Balance of CX and Tech

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When:  Sep 21, 2021 from 08:30 AM to 09:30 PM (ET)
Associated with  Florida CXPA Network

Differentiating on experience has become a key imperative for organizations. The partnership between customer experience and every aspect of technology is now a core capability. It dramatically affects how customers engage with a brand and impacts business results.

  • Explore the powerplay between digital and CX in brand transformation
  • Enabling and blending the art of human experience with the science of technology
  • Mythbusters on digital transformation and human engagement
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