CX Day Switzerland | Good CX delivers better outcomes

Grüezi, Bonjour, Ciao 

We invite you to a special, event on October 1st in Zurich or online to celebrate CX Day 2024. 

What to Expect:

• Learn from Real-life Stories: See, share and discuss examples of companies using CX as a business strategy.
• Play The Interactive Customer Experience Game®: Participate in the premiere CX Game in Switzerland. A skilled facilitator will guide you through CX challenges. It brings CX to life and drives action. More information: https://www.youtube.com/watch?v=ZJQ7hG3RguM
• Network with CX peers: Connect with fellow CX professionals, share experiences, and grow together in a supportive community.

Why Attend?

• Inspiration: Discover how successful businesses leverage customer experience to drive growth and loyalty.
• Knowledge Sharing: Exchange ideas and strategies with like-minded professionals.
• Interactive Learning: Engage in an innovative and fun learning experience through the Customer Experience Game®.

How to Join: Register here

• In Person (keynotes and the game): Come to HWZ - Hochschule für Wirtschaft, Lagerstrasse 5 in Zürich at 4 PM.
• Online (only keynotes): Join virtually from anywhere in the world.

Event Details:

• Date: October 1st, 2024
• Time: 16:00 PM - 18:45 + optional dinner
• Location: Hochschule für Wirtschaft Zürich (HWZ), Lagerstrasse 5, Zürich or online
• Hosted by: CXPA Switzerland and cxpa.org

CX Day 2024: Agenda

• Welcome
• Keynote Speaker by Dennis Wakabayashi
• Swiss CEX 2024 Study: What Progress Did Swiss Firms Make? by Prof. Michael A. Grund
• Play the Customer Experience Game® by Babs Asselbergs
• Apéro with networking
• Optional Dinner - For those who wish to continue the conversation and networking, join us for a dinner afterwards.

Join us and register here 

Bis bald, à bientôt, arrivederci,

For questions mail us at info@cxpa.ch

CXPA chapter Switzerland