Summer is a time to recharge, refresh, and reset — not just our bodies and minds, but our CX knowledge and skills as well. Join Medallia and CXPA for our Summer CX Social Series. In this three-part series, you’ll expand your CX toolkit, expand your organizational CX influence and expand your understanding of the customer.
During part three, you'll learn tools and techniques for deepening your understanding of the customer, going beyond surveys, which look backward, to customer signals that capture the present and power your future CX goals.