The one true north of any CX program is to show business impact. Unfortunately, as CustomerThink reported in their report “CX at a Crossroads,” only 1 in 4 programs can prove they have any impact. In this online event, two CX superheroes – Jennifer Zamora of Dow and Roxie Strohmenger of Ultimate Software – will discuss how they created their program to create business impact from the very beginning.
This virtual event is open to all regardless of where you live! We look forward to hosting a diverse audience from all corners of the globe.
Thank you to our Global Gold Sponsor!