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Laurent Ghio has strong expertise in the field of Customer Communication Management with both a Masters degree in Computer Science and an MBA. He is now part of the Quadient Product Marketing team. Laurent has been working for Quadient since 2013. Before that he played a major role in the acquisition of GMC Software, one of the former Neopost EDS divisions and now part of Quadient in terms of vision and software strategy for the Neopost Group. Today, he is in charge of the SaaS vision and SaaS strategy for Quadient. He is currently working on adapting different Quadient solutions to the Cloud (Messenger - delivery of email and messaging, customer experience management, production dashboard for Service Providers, Interactive, etc.).