CXPA Indianapolis Networking Event at Authenticx

Join other customer experience professionals for a presentation and lively discussion over happy hour.

APRIL TOPIC: Improving PX and CX through customer listening

Field trip!

For our April meeting, Katie Cooper, Director, West Central Region from Indiana University Health, will share how IU Health is listening to authentic, unsolicited patient voices to improve the patient experience and employee engagement.

Our host will be Authenticx, a conversational intelligence company focused on helping healthcare organizations listen to the authentic voice of their customers at scale.

Come join the discussion, and stay for happy hour after the main event!