Check out the CX Leaders Advance website including up to date agenda at www.cxleadersadvance.com
CXPA Melbourne is privildged to be joined by CX Thought leader Lynn Hunsaker who will share with us 4 key areas to consider as we strive to uplift the way employess communicate with both internal and external customers.
Outcomes of the session:
Learn how to communicate well by email and phone in conversations with your customers (both internal and external) by:
a) Focussing on the Positive
b) Focus sing on What the Customer is Really Asking
c) Use Professional Communication Best-Practices
d) Present the Best of What Your Company Stands For
Platinum
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Bronze