Washington, D.C. Network: Lighting the Way between CX and EX

When
Thursday, March 21, 2019
5:30 PM - 7:30 PM

Where
Womble Bond Dickinson
1200 Nineteenth St NW
#500
Washington, D.C. 20036

Description
​Join us for a special panel discussion on the paths and pitfalls we may encounter as we are more and more frequently asked to help organizations bridge customer and employee experiences.

Moderated by Stephanie Thum, who's own experiences leading customer experience efforts both for and with federal agencies will contribute much to the conversation, the panel will share their professional experiences in helping their teams define, implement and manage the connections between employee and customer experiences.



Topics will span the similarities and critical differences in the on-boarding experiences between these two populations, creating the right environment to shift static mindsets, and of course, your own questions and contributions.

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