Data Analytics, Machine Learning & AI… OH MY! Panel Discussion & Networking with DC Area Network

Join co-lead @Stephanie Thum, CCXP and I on April 27, 2022 at 12PM ET for our DC area virtual meet-up as we tackle the topic of integrating data analytics into our customer experience efforts. We will start with a lively (I am certain!) panel discussion with 3 amazing CX practitioner experts @Jen Hansen, @Fabio Correa​ and @Sathya Srinivasan who will share with us their experiences and lessons learned in building or deepening our prediction analytics practice to improve the customer experience and bottom line business results. We'll also learn a bit about digital analytics provider Glassbox, one of our new CXPA sponsors AND as always do a little networking. Come join us on April 27th!​​​​​​​

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