CXPA RTP Course: Europe / OmniTouch, High Performance Contact Center Management

CXPA RTP Course: Europe / OmniTouch, High Performance Contact Center Management

Event Image
Starts:  Oct 29, 2020 9:00 AM (DE)
Ends:  Oct 30, 2020 5:30 PM (DE)

The Essentials:

  • Online delivery by Daniel Ord, a globally recognized Contact Center industry expert
  • A full 2-day workshop (9:00AM to 17:30PM each day) Central European Time
  • Limited to a maximum of 10 Participants - because it should feel personal
  • A hardcopy workshop book sent to your address in advance of the workshop
  • A 45 minute one on one post-workshop online chat to see how you're doing
  • At only €995 + VAT* per Participant for everything (*OmniTouch is a German registered company) 

Target audience: VPs, Directors, General Managers, Team Managers, Team Leaders, Quality Assurance, Workforce Management, Human Resources. Essentially any management or support role in the Contact Center.

Location

Online Instructions:
Url: http://tockify.com/singapore/detail/70/1595455200000/1
Login: We send out Zoom invitations to registered Participants about three days before the workshop begins!
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