CX Management and CCXP Prep - 5 half days (GCC/EMEA Online Edition)

CX Management and CCXP Prep - 5 half days (GCC/EMEA Online Edition)

Event Image
Starts:  Jun 20, 2021 01:45 PM (AST)
Ends:  Jun 24, 2021 06:00 PM (AST)

Experience this 5 half-day program (20 contact hours) brought to you by the first globally accredited CXPA Recognized Training Provider (RTP), the only one based in the GCC.
Learn about Customer Experience, and prepare for your CCXP Exam (or earn 10 CCXP Recertification Credits) across a wide range of CX topics, including

  • Customer Insights and Understanding
  • CX Strategy
  • Metrics, Measurements, and ROI
  • Design, Implementation, and Innovation
  • Culture and Accountability

Location

Online Instructions:
Url: http://www.eventbrite.de/e/customer-experience-management-based-on-cxpa-framework-tickets-159365926777
Login: Participants can register on Eventbrite. Once registered a Webex Meeting Code will be provided.

Contact

Marc Karschies
+971 55 89 46399
mkarschies@kca-consultants.com
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