When
Thursday, September 5, 2019
7:30 AM - 9:00 AM
Where
Panera Bread
300 West Lane Ave
Columbus, OH 43201
Description
Bestselling author Tom Stewart and his book, "Woo, Wow, Win: Service Design, Strategy, and the Art of Customer Delight."
Drawing on his experience as a management expert, Tom shares insights from his (and co-author Patricia O'Connell) bestselling book, the groundbreaking insights into how companies create memorable, differentiating customer experiences that boost reputation, customer satisfaction, and the bottom line.
Contact Jason Anderson (janderson@briskheat.com) or Nick Glimsdahl (nglimsdahl@govds.com)if you have any questions or require additional information.
Note: We will be in the Community Room. On-site parking is free.