Customer Experience Exchange for Retail

Customer Experience Exchange for Retail

Starts:  Sep 15, 2020 8:30 AM (GMT)
Ends:  Sep 16, 2020 5:30 PM (GMT)
When
Tuesday, September 15 - 16, 2020
8:30 AM - 5:00 PM (UK Time)

Where
Hilton Syon Park, London

Description

Embracing the Future of Retail Through Innovative, Personalised and Connected Customer Experiences Embracing the Future of Retail Through Innovative, Personalised and Connected Customer Experiences

Alongside cutting edge sessions, attendees will have the exclusive opportunity to meet with innovative, future thinking customer experience solution providers.

2020 Speaker Line-up includes:
  • General Manager UK, Netherlands & Nordics, Alibaba Group
  • MD & Retail Director, Majestic Wines
  • Chief Commercial Officer, Lovehoney
  • Director of Customer Services, N Brown Group
  • Retail Stores Director, WH Smith• Head of Insight & loyalty, M&S

Here’s what some of our past attendees had to say about the CX Exchange Retail:
  • A very pleasant, well organised event enabling a large array of solution providers available to assist all areas of Customer Service / Call Centre handlers. A great networking occasion as well as an opportunity to listen to a variety of speakers and panels with different views on the customer journey. - Mulberry
  • A brilliant combination of excellent suppliers, speakers and delegates. I would recommend to anyone who is exploring or building their future retail service strategy. - Head of Customer Contact, Wilko

For more information, sponsorship opportunities or to request an invitation:
Tel: +44 (0) 207 368 9484
Email: info@exchangeevents.co.uk

CXPA members receive a 23% discount (Early bird Partner Rate). Please use code: CXPA999

For more information and to register, please click here.

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Event Contact
IQPC Exchange
P: +44(0) 207 368 9498
E: info@exchangeweek.co.uk
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