Search Options
Skip to main content (Press Enter).
Sign in
Skip auxiliary navigation (Press Enter).
Join CXPA
Event Calendar
Find Your Network
CXPA Market
Manage My Profile
Skip main navigation (Press Enter).
Toggle navigation
Meet Us
History, Mission, and Values
Our Team
Our Members
Our Sponsors
Our Partners
Our Regions
CXPA Africa
CXPA Asia
CXPA Brazil
CXPA Canada
CXPA Europe
CXPA LatAm Caribbean
CXPA Middle East
CXPA Oceania
CXPA United Kingdom
CXPA United States
Get Involved
2024 CX Leaders Advance Website
A look back at CXLA23
CX Leaders Advance Planning Committee
CXLA24 Sponsorship Opportunities
Volunteer & Workgroup Opportunities
CX Day
Research
Grow Your Knowledge
What is CX?
Find a CX Partner
CXEducation.com
Find a CX Resource
CXBookstore.com
Advance Your Career
Careers in CX
Awards
Job Postings
Earn the CCXP
CXPA Digital Badge User Guides and FAQs
Earn Your CCXP
About the CCXP
Apply For The CCXP
Testing Locations
Exam Preparation Resources
CXPA CX Framework
Maintain Your CCXP
CCXP Directory
Customer Experience Exchange for Retail
Customer Experience Exchange for Retail
Starts:
Sep 15, 2020 08:30 AM (UTC)
Ends:
Sep 16, 2020 05:30 PM (UTC)
When
Tuesday, September 15 - 16, 2020
8:30 AM - 5:00 PM (UK Time)
Where
Hilton Syon Park, London
Description
Embracing the Future of Retail Through Innovative, Personalised and Connected Customer Experiences Embracing the Future of Retail Through Innovative, Personalised and Connected Customer Experiences
Alongside cutting edge sessions, attendees will have the exclusive opportunity to meet with innovative, future thinking customer experience solution providers.
2020 Speaker Line-up includes:
General Manager UK, Netherlands & Nordics, Alibaba Group
MD & Retail Director, Majestic Wines
Chief Commercial Officer, Lovehoney
Director of Customer Services, N Brown Group
Retail Stores Director, WH Smith• Head of Insight & loyalty, M&S
Here’s what some of our past attendees had to say about the CX Exchange Retail:
A very pleasant, well organised event enabling a large array of solution providers available to assist all areas of Customer Service / Call Centre handlers. A great networking occasion as well as an opportunity to listen to a variety of speakers and panels with different views on the customer journey. - Mulberry
A brilliant combination of excellent suppliers, speakers and delegates. I would recommend to anyone who is exploring or building their future retail service strategy. - Head of Customer Contact, Wilko
For more information, sponsorship opportunities or to request an invitation
:
Tel: +44 (0) 207 368 9484
Email: info@exchangeevents.co.uk
CXPA members
receive a 23% discount
(Early bird Partner Rate).
Please use code:
CXPA999
For more information and to register, please click
here
.
Event Contact
IQPC Exchange
P: +44(0) 207 368 9498
E: info@exchangeweek.co.uk
Download to Your Calendar
Outlook
Google
Platinum
Silver
Silver
Silver
Bronze
Bronze
Bronze
Skip Navigation Links
Contact Us
Membership FAQs
Copyright � CXPA. All rights reserved.
Powered by Higher Logic