The Switzerland CXPA Local Networking Team invites you to join us for a celebration of CX Day. We will have the pleasure to host two amazing speakers:
After those two interesting keynotes, Michael Grund, Director of the Center for Marketing at HWZ and Giuseppe De Vincenti, Managing Partner at Nexa, will then present the first results of the “Swiss CX Study”, a joint project that aims to take a deeper look into the actual situation of customer experience in Switzerland.At the end, the CXPA Switzerland invites all participants to stay for some refreshments and to exchange with fellow CX experts in the HWZ lounge on the 4th floor.
Event Schedule: 16:30 – 16:45 Walk-in and registration 16:45 – 17:00 Welcome and introduction to CX Day 17:00 – 18:30 Keynote speakers18:30 – 19:00 Swiss CX Study results and closing words 19:00 – 21:00 Buffet and networking
See you in Zurich for the first CX Day Celebration!