Join us for an international interactive conversation!
Welcome to our online event where we dive deep into the world of customer experience and how it can skyrocket the growth of start-ups and scale-ups. Join us for an engaging conversation with industry experts, entrepreneurs, and thought leaders. Discover strategies and insights on how to leverage customer experience to 10x your business. Don't miss out on this valuable opportunity to learn and network with like-minded individuals!
We are thrilled to kick off this CX Centric Conversation with an insightful keynote from the highly sought-after Isaac Newton Acquah, National Project Co-ordinator at ITC, Ghana. As well as Zenzele Ndlovu, Investor & Managing Director of ML Africa.
Both our distinguished speakers will present how they see the Start-Up and Scale-Up market today, and how they have seen organisations bank on Customer Experience as a differentiator and lever for growth.
Following the keynotes, we will break into groups to discuss the opportunities and challenges associated with leveraging customer feedback to drive business growth and enhance the employee experience.
These CX Centric Conversations are hosted by Jonathan Daniels, Author of The Customer Experience Playbook. And promoted by our partner, the CXPA.
As always, we have a diverse panel of members hailing from different corners of the globe. Join us for this enriching conversation and seize the opportunity to learn, share, and grow!
The panel members include:
Ali Malik- Pakistan, Asia.
Ana Luisa Romero - Belgium, Europe
Bonnie Chatterjee - San Francisco, USA
Bongani Ncube - Johannesburg, South Africa.
Sharon Boyd - United Kingdom.
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