Indianapolis Network: Networking Breakfast

Indianapolis Network: Networking Breakfast

When:  Feb 19, 2020 from 8:30 AM to 9:45 PM (ET)
When
Wednesday, February 19, 2020
8:30 AM - 9:45 AM

Where
Le Peep
8487 Union Chapel Rd
#240
Indianapolis, IN 46240

Description

Join other customer experience professionals for breakfast and lively discussion on a variety of CX topics.

Our events are informal and informative. We meet monthly at 8:30 am and discuss a different CX topic each month until about 9:45. Some stay to chat, but we typically wrap up by 10:00 am. Everyone picks up their own tab for breakfast.

FEBRUARY TOPIC: Five Trends Shaping The Future Of Customer Experience In 2020

In 2020, CX is firmly positioned as a competitive advantage, and it's a priority for most companies. So where do we go from here?

We'll look at Blake Morgan's five predictions for customer experience in 2020, based on her article in Forbes:

  1. Thoughtfulness Is In
  2. Services Over Products
  3. Culture Is Now Number One Over Customers
  4. Engineering And Service Finally Join Forces
  5. The B2B World Is Inefficiently Served

What do you think? Is Blake on to something or off base? Join in the discussion!


​Thank you to our Global Gold Sponsor!
Confirmit

Location

Le Peep
8487 Union Chapel Rd
#247
Indianapolis, IN 46240
Download to Your Calendar Outlook Google