CX Day Webinar by Heart of the Customer: Drive Growth through Game-Changing CX Strategy

CX Day Webinar by Heart of the Customer: Drive Growth through Game-Changing CX Strategy

When:  Oct 4, 2022 from 10:00 AM to 11:00 AM (CT)


Most CX programs are unable to prove the value of their work, leading to a loss of influence and a high turnover rate amongst CX practitioners. Research from CustomerThink, Pointillist, CXPA, and Heart of the Customer shows that most programs can't show business impact. More than 3 in 4 programs are unable to show how their work results in a healthier business. But these few programs that can show business impact give us a path of proven actions that we can follow!

Jim Tincher, CEO & Founder of Heart of the Customer, will share case studies of Dow, Hagerty, UKG, and dozens of others on how they were able to create customer experience change - and to get promoted in the process!

We will be giving away 5 free copies of Do B2B Better!

Register for the webinar to enter the drawing!
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