Wednesday, August 21, 2019
8:30 AM - 9:45 AM
8487 Union Chapel Rd
Indianapolis, IN 46240
Join other customer experience professionals for breakfast and lively discussion on a variety of CX topics.
Our events are informal and informative. We meet monthly at 8:30 am and discuss a different CX topic each month until about 9:45. Some stay to chat, but we typically wrap up by 10:00 am. Everyone picks up their own tab for breakfast.
AUGUST TOPIC: Customer Presence
In many companies, customers are too often overlooked when key decisions are made. In August our discussion will focus on ways we can develop a “customer presence” within our organizations. Whether it is a company that is simply trying to understand the meaning of customer experience or a mature company that needs to bring the customer to life, we’ll consider how we help the organization constantly feel as if our customers are present in the strategies we deploy and decisions we make.
Please join us – share your ideas and learn from one another!