WhenNovember 14 - 15, 2017WhereLancaster LondonLancaster TerraceLondon W2 2TY, UKForrester CXEUROPEDesigning Breakaway Customer ExperiencesToday’s CX leaders must create experiences that meet or exceed customer expectations to drive profits. To succeed, CX leaders must not just design outstanding experiences but assemble the right ecosystems to deliver them, while simultaneously demonstrating the business value of customer experience as a discipline and leading its adoption across the organization.Forrester’s 2017 Forum, showcases Forrester’s most recent research to help CX pros plan, design, and manage experiences that create business impact. Conference Statistics:
- 30+ sessions featuring industry experts and Forrester analysts - 600+ CX leaders, innovators and practitioners - More than 65% of attendees are director level and above - More than 65% of attending companies achieve $1B+ in annual sales Registration Fees:Clients: £1,625Non-clients: £1,725Government, education, and nonprofit: £1,425CXPA Members: Use code CXPA30 for 30% off ticket price. For more information and to register, please click here.
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