Transforming Contact Centres Summit 2019

Transforming Contact Centres Summit 2019

Starts:  Aug 12, 2019 8:30 AM ((UTC+10:00) Melbourne)
Ends:  Aug 14, 2019 5:00 PM ((UTC+10:00) Melbourne)
When
Monday, August 12 - 14, 2019
8:30 AM - 5:00 PM AEST

Where 
Pullman Melbourne On The Park
192 Wellington Parade, Melbourne
VIC 3002, Australia

Description

This event will focus primarily on innovative ideas which will assist contact centre leaders in their delivery of customer experience. Hear from national and international industry leaders at Transforming Contact Centres on their business transformations, offshoring decisions and implementation of emerging technologies. Attendees will be provided with strategies to integrate and leverage the latest customer contact technologies whilst using consumer data to inform service strategies.

CXPA members receive a 10% discount. Please use code: WFXCXPA

For more information and to register, please click here.

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Event Contact
Vanessa Carvalho
P: +61 02 7200 2150
E: Vanessa.carvalho@akolade.co

Location

Pullman Melbourne On The Park
192 Wellington Parade
Melbourne, VIC 3002