Melbourne Network: CX Day Melbourne Breakfast

Melbourne Network: CX Day Melbourne Breakfast

When:  Oct 1, 2019 from 7:30 AM to 9:30 AM ((UTC+10:00) Melbourne)
When
Tuesday, October 1, 2019
7:30 AM - 9:30 AM

Where
Foys Arcade
246 Bourke St
Level 6
Melbourne, VIC 3000

Cost
Members - $15
Non-Members - $20

Description

CX DAY was created by the Customer Experience Professionals Association to celebrate the professionals and companies that make great customer experiences happen.

Every year CXPA Melbourne has the honour of being the first city in the world to start the celebrations and we hope you can join us.

Here the latest trends and inspirational stories that will touch our hearts and take pride in the work we do for our people and customers!

AGENDA:

07:30 - 08:00 Registration & Breakfast

08:00 - 08:05 Welcome (CXPA Melbourne Network Lead - Anita Siassios & CXPA CEO Greg Malia live from Minneapolis, USA)

08: 10 - 08:20 CX A Global Perspective - Jeanne Bliss, CCXP - California, USA

08:20 - 08:35 Patient Experience - Royal Children's Hospital Philomena Ciavarella

08:35 - 08:40 Door Prize 1

08:40 - 08:55 CX Transformation - Toll Logistics - Christina Wilson

08:55 - 09:00 Door Prize 2

09:00 - 09:30 Networking

Location

Foys Arcade
256 Bourke St
Level 6
Melbourne, 3000
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