WhenWednesday, February 14, 2018
2:00 PM - 3:00 PM ET
WhereOnlineDescription
AI Impact to CX Management - Join the conversation and share your experiences!
AI is now part of many organisations business; delivering cost reductions, better productivity and efficiencies, but what does this mean to the CX professionals role, team, organization and overall CX? Join a roundtable conversation with some CX AI experts and share your experiences around 4 key questions:
1. At what stage of the AI journey is your organisation at today?
2. How has AI impacted your role/team/organisation?
3. What advice would you give to others on AI implementation growing pains, best practices and pitfalls?
4. What is the one thing you'd like to know most about AI?
PanelHenrietta Akpata
Michael Bartlett
Gerry Brown
Sue Duris
Brad Smith
Dial-in Details
https://global.gotomeeting.com/join/253628637
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