CXPA Livestream: Bridging CX and Higher Education

Why is it critical to bridge the discipline of CX with institutes of higher education? What's the current status of CX programs in colleges and universities, and what are some recent developments? And why does this all matter to the health of CX more broadly? During this livestream, join CXPA's Gabe Smith, CCXP, along with Mohamed Latib of CX University, Katie Desiderio of Moravian College, Scott Gilbey, CCXP, and CXPA's CEO Greg Melia, CAE, as they discuss the ongoing work to document existing CX programs within higher education--and to stand up new offerings that will produce tomorrow's CX leaders.