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Over the past several months, the CXPA Board and staff have been listening to members and reflecting on CXPA and its future. The consistency in feedback led the Board to adopt a sharpened focus and strengthened commitment to CXPA as an organization devoted to the success of CX professionals. Our new mission and vision statements reflect these commitments:
Mission: We support CX professionals to share, learn, inspire, and grow throughout their entire career.
Vision: Exceptional outcomes inspired by empowered CX ProfessionalsThe CXPA Board also recently drafted new proposed Bylaws and related processes to further guide CXPA. We are currently seeking Board nominations, and we will hold this LinkedIn Live Town Hall to discuss these new directions in greater depth and to share your thoughts as we consider next steps and 2021 priorities for CXPA.