CXPA RTP Course: Europe / OmniTouch, How to Design a Quality Assurance Program

CXPA RTP Course: Europe / OmniTouch, How to Design a Quality Assurance Program

Event Image
Starts:  Oct 1, 2020 9:00 AM (DE)
Ends:  Oct 2, 2020 5:30 PM (DE)

The Essentials:

  • Online delivery by Daniel Ord, a CXPA Recognized Training Provider and 30 year industry veteran
  • A full 2-day workshop (9:00AM to 17:30PM each day) CET
  • Limited to a maximum of 10 Participants - because it should feel personal
  • A hardcopy workshop book sent to your address in advance of the workshop
  • At only €995 + VAT per Participant for everything (*OmniTouch is a German registered company)

Target audience:

All Service Management & Contact Center Leadership, Service Quality, Quality Assurance, Human Resources and anyone involved in Quality Management and quality outcomes

Location

Online Instructions:
Url: http://tockify.com/singapore/detail/71/1601503200000
Login: We will send out Zoom invitations to registered Participants about three days before the workshop begins!
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