Artificial Intelligence for CX

Artificial Intelligence for CX

Starts:  Nov 5, 2018 09:00 AM (BST)
Ends:  Nov 7, 2018 05:30 PM (BST)
When
Monday, November 5 - 7, 2018
9:00 AM - 5:30 PM

Where
London, United Kingdom

Description

AI Solutions are growing as one of the hottest investments across industries. 37% of organizations have already started implementing AI for CX, while another 41% have plans to implement it by 2020 to boost their CX capabilities. What does AI mean for CX and how do we use it to deliver results for our business?

Master the power of AI technology to enhance your CX by learning from the best examples of integration in the global, cross-industry market – what has worked for them, what hasn’t worked and if they had to start the adoption process again, what would they do differently?

At AI for CX we will explore how to get to know and to engage your customer using predictive real-time sentiment and context analytics, self-service and other intelligent automation solutions.

CXPA members receive a 20% discount. Please use code: CX20

For more information and to register, please click here.

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Event Contact
Olivia Timmins
P: +44 207 3689410
E: Olivia.timmins@iqpc.co.uk
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