CXPA Sponsored Webinar by Walker: 8 Themes Driving the Future of CX

8 Themes Driving the Future of CX

Join us on June 22 at 1:00 PM ET 

The art and science of customer experience is evolving at rapid pace and CX leaders need to constantly look to the future if they want to realize the true impact of their work. With this in mind the team at Walker has published a new report, “CX Now: Eight Themes Driving CX Evolution."

This webcast will highlight these themes and discuss how organizations can incorporate them into their CX strategy. Attendees will be able to download the full report and have access to podcast discussions on the topics. Join us!


Moderator: Steve Walker, Chairman & CEO, Walker
Speakers: Drew Hall, Vice President, Advisory Services, Walker and Diane Skirvin, Vice President, Advisory Services, Walker