Cape Town Network: Defining the future of CX

Cape Town Network: Defining the future of CX

When:  Feb 19, 2020 from 7:00 AM to 9:30 AM (WAT)
Wednesday, February 19, 2020
7:00 AM - 9:30 AM SAST


UCT GSB Conference Centre Roof Terrace - Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge
Portswood Road
Cape Town, Western Cape 8001
South Africa

Please join the CXPA local network for our first event of the new decade! 2020 has been slated as the year that CX will overtake price and product as the key competitive differentiator, but how will CX professionals ensure their organizations rise to the challenge rather than get left in the dust?

At this networking event, we'll share global case studies of CX excellence and discuss how we can adapt these learnings for the unique context of the South African business landscape.

We'll also be discussing the future of the CXPA local network in Cape Town, gathering feedback and ideas for 2020 networking events, conference collaborations, support for CCXP certification and much more. The CXPA is a 100% by-member-for-member organization, so we want to build a 2020 program that meets the needs of our growing local CX community.

Join us for breakfast on the roof terrace at UCT GSB's stunning new conference venue at the Protea Breakwater Lodge. We'll enjoy breakfast and networking followed by a presentation and group discussion.

As always, this event is free and open to members and non-members alike. Please feel free to bring a friend or invite others. Buffet breakfast provided, please RSVP so that we can plan for catering accordingly.

The UCT GSB Conference Center is located within their their Waterfront campus, adjoining the Protea by Marriott Breakwater Lodge hotel. Turn right into the underground parking lot at the turn off for the Porswood hotel, follow the GSB signage to the allocated parking. These bays are on a first come first served basis. Follow signage to the conference center. Alternatively, attendees can park at the V&A parking across from the Aquarium/Workshop 17 and take the stairs up to the campus and conference facilities.

Sign up to receive future CXPA Cape Town networking event invites!

Thank you to our Global Gold Level Sponsor!


UCT GSB Conference Centre Roof Terrace - Protea Hotel by Marriott Cape Town Waterfront Breakwater Lo
Portswood Road
Cape Town, Western Cape, 8001
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