The Future of CX: In-Depth Analysis and Predictions for 2024 and Beyond (Sponsored by McorpCX)

Discover the Insights and Trends revealed in this Global Survey of CX Leaders.

Recent research provides crucial insights into global CX program investments in 2023 and the outlook for the rest of 2024 and beyond. 

In this webinar, you'll get a sneak peek into how your peers are prioritizing key capabilities and revolutionizing the CX landscape with innovative AI deployment.

Why You Should Attend:

• Gain Exclusive Insights: Access comprehensive data on 2023 CX investments and understand the tangible benefits and challenges.
• Future Trends: Discover the priority investment areas for CX in 2024 across all facets of CX strategies and tactics.
• AI Innovations: Learn about the cutting-edge AI use cases transforming the CX landscape.
• Benchmark Your Programs: Understand how your CX programs compare to industry best practices and identify areas for improvement.
• Strategic Priorities: Align your CX strategy with emerging trends to ensure your organization remains competitive.
• Data-Driven Decisions: Leverage our research findings to make informed decisions that drive measurable results for your business.

Hear from industry experts who will share their experiences and perspectives on the latest CX innovations. Participate in a live Q&A session to get your specific questions answered.  

Speakers

Michael Hinshaw, 

Founder and President, McorpCX

Jeb Dasteel, 

Co-founder, Experience Alliance

Learn more