Encore Presentation--Creating a Culture of Belonging

Encore Presentation--Creating a Culture of Belonging

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When:  Nov 23, 2021 from 10:00 AM to 11:00 AM (ET)
What is belonging? How is it similar to and different from diversity, equity, and inclusion? What's its relationship to customer and employee experience? How can it be cultivated--and what role can CX professionals play in the process? Join CXPA and special guest Odelia Younge of the Novalia Collective for this special encore presentation of a discussion on this important topic that will focus on how you can build and enhance a culture of belonging in your own organization.
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