Journey Mapping and Management Certification Workshop

Journey Mapping and Management Certification Workshop

Tuesday, April 25 - Wednesday, April 26, 2017

When
April 25 - 26, 2017

Where
PORSCHE Experience Center and Four Seasons Hotel
Atlanta, GA

The Journey Management Academy, launched by Strativity and Touchpoint Dashboard, designed the Journey Mapping and Management Certification workshop to help CX practitioners take their skills to the next level. The immersive workshop provides the training, tools, credentials necessary for companies and individuals to turn static maps into innovative and strategic action plans.

Participants will learn journey mapping and touchpoint action planning management from subject matter experts as well as what makes a differentiated customer experience from leading brands, PORSCHE and the Four Seasons Hotel.

Exclusive Offer: CXPA Members receive a 15% discount with promo code “CXPA” through April 7, 2017.
Seats are limited, so don’t miss your chance to be a part of this once in a lifetime opportunity!

Participants of this workshop will:

- Discover what defines an exceptional customer experience
- Learn journey management strategy, definitions and best practices
- Understand how to transform journey mapping into journey management
- Achieve Journey Management Certification upon completion of the program exam
- Hear from a special guest presenter from the Four Seasons Hotel

As added bonuses, participants will also receive:

- A once in a lifetime experience at the PORSCHE Experience Center, including Demo Laps with a professional driver (must be 21+ with a valid driver’s license)
- A one-year pilot license to Touchpoint Dashboard, the world’s first and largest SaaS journey management toolkit (a $780 value)
- A special discounted rate at the Four Seasons Hotel in Downtown Atlanta, GA for this workshop

For more information and to register, please click here.


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Location

PORSCHE Experience Center and Four Seasons Hotel
Atlanta, GA