When
Tuesday, January 14, 2020
7:00 AM - 8:15 AM
Where
Original House of Pancakes
5530 Windward Pkway
Alpharetta, GA 30004
Description
Welcome to 2020-- where customer expectations continue to dictate customer experience!
As we begin this new year, we are all thinking about and looking to understand what the latest and greatest trends will be for the year. The customer of 2020 will be better informed and more in charge of the experience they receive. They expect companies to know them and their business; instant gratification is not fast enough; and they want to interact on their terms (using the channels they select). Come out and let’s discuss these trends and implications for your organization as we move into 2020.