Omaha / Lincoln CXPA Network Connect

Omaha / Lincoln CXPA Network Connect

When:  Apr 27, 2021 from 10:00 AM to 11:30 AM (CT)
Associated with  Omaha / Lincoln CXPA Network

There are various uses and ways to approach CX Metrics in our organizations. Don Elliott, VP of Customer Experience at FNBO and Nicole Aguilera, Sr CX Consultant at Mutual of Omaha will share some ways to think about leveraging both strategic and tactical CX metrics. After learning how these organizations think about CX metrics, you will have time to discuss ways to measure your CX objectives in your organization.


Join us for some great discussion around how we can leverage metrics in our CX programs.



Online Instructions:
Login: Join Zoom Meeting Meeting ID: 372 372 5979 +13126266799,,3723725979# US (Chicago) Dial by your location +1 312 626 6799 US (Chicago) Meeting ID: 372 372 5979 Find your local number:


Stacy Clouse
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