WhenAugust 21 - 23, 2017
WhereWestin San Diego
400 West Broadway
San Diego, CA 92101
Progressive OPEX: the next frontier in value, innovation and competitive advantageOPEX Week is coming to San Diego in the summer and shining the spotlight on PEX on the beach! You asked for another meeting in the year, and we listened! Operational excellence and transformation leaders from across the US will be coming together to debate and discuss progressive OPEX – the tools, methodologies and technologies driving change in every industry.
Operational excellence is evolving and the move to value is key. Operating in fast moving markets, changing economies and with evolving customer demands, leaders are laser-focused on programs which drive significant value to the business. Incorporating agile processes in line with market demands keeps transformation, evolution and innovation top of the agenda.
Content-driven and designed by the market for the market, you will hear strategic leaders sharing hundreds of insights and takeaways across three information-packed days.
Trends and ThemesCustomer-centricity and the link between OPEX and CX: Enriching how OPEX affects the customer journey, experience and drives revenue
The move to value: Progressing OPEX from cost-cutter to innovator and driver of top line growth
Business intelligence and analytics: Focusing analytic initiatives in key areas to accelerate the path to improvement
Next generation automation and technology: Leveraging cutting-edge developments to be faster, simpler and better!
Change management: Delivering a step change in culture, leadership and engagement to create high performing OPEX teams
Business architecture: Bridging the gap between IT and business operations to build enterprise-wide programs and drive significant value
Innovation: Best practice approaches to furthering innovation while sustaining a culture of continuous improvement
Disruptors and disruption: Revealing how to capitalise on the opportunities of market competition and advancing technology
As a member of CXPA you can benefit from the 4th of July BOGO offer and save on your pass to OPEX Week Summer. Book your pass before July 4, 2017 and get a free pass for your colleague.
Email at
enquire@pexnetwork.com or call +44 (0)20 7368 9809 to book your pass and get a free pass for your colleague. Alternatively you can book online at
https://opexweeksummer.iqpc.com/srspricingFor more information, please click here.
Download the agenda.