WhenSeptember 19 - 20, 2017
WhereFairmont Chicago, Millennium Park
200 N Columbus Dr.
Chicago, IL 60601
Innovate to Differentiate, Boost Retention, and Drive Profits!Impactful customer experience demands digital. Harness rapid technological changes, data analysis demands, and consumer requests for personalized services to unlock growth. Join the key players in digital customer experience and discuss the latest developments. Through thought provoking presentations, interactive sessions, and Q&A periods, take away strategies to:
- Increase loyalty – personalized services
- Seamless journey mapping
- Integrate new technologies – AR
- Amplify mobile – messaging
- Leverage the IoT
- Reduce costs – automation and AI
- Interpret actionable data
- Be at the industry forefront attending the only event exclusively on DCX
Our Speaker Roster Includes: - Dutta Satadip, Director, Customer Success, Americas, Google
- Michelle Slater, Head of Marketing, Twitter
- Diane Magers, CEO, CXPA
- Dan Gingiss, Senior Director, Global Social Media, McDonald’s
- Gordon Littley, Customer Experience Innovator, Verizon
For more information and to register, please click here.